Disney Business

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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth (Disneyland): Success Strategies for Everyone (from Walt Disney and Disneyland)
The Business of Walt Disney and the Nine Principles of His Success
Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition
The Experience: The 5 Principles of Disney Service and Relationship Excellence
Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney
Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
Inside the Disney Marketing Machine: In The Era of Michael Eisner and Frank Wells
Disney Institute: Be Our Guest (10th Anniversary Updated Edition) : Perfecting the Art of Customer Service (Hardcover - Revised Ed.); 2011 Edition
Inside the Magic Kingdom : Seven Keys to Disney's Success
Disney's "Secret Sauce": The Little-known Factor Behind the Business World’s Most Legendary Leadership
By Ted Kinni - Be Our Guest (10th Anniversary Updated Edition) (Disney Institute Book) (10th anniversary updated ed) (10/26/11)
Analysis of Disney Institute’s Be Our Guest by Milkyway Media
Beyond the Wisdom of Walt: Life Lessons from the Most Magical Place on Earth (Volume 2)
My Lucky Life In and Out of Show Business: A Memoir
Disney Magic: Business Strategy You Can Use at Work and at Home
Disney Princess - Lots and Lots of Look And Finds - PI Kids
DisneyWar

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